We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!
About the Opportunity:
We're looking for a web analytics enthusiast that's inspired by our mission to deliver food happiness, to join our growing Data Analytics Team. We are responsible for data collection around website and mobile app user experiences, and making that data available and accessible so others can produce actionable insights and data-driven decisions. This data is used by Product, Engineering, Experimentation, Marketing and peer Analytics teams to measure the performance of new products, experiments and marketing campaigns, and to continuously drive user experience optimizations.
You enjoy intuitive data structures and believe that data should not be intimidating. You are an ambassador for self-service reporting tools and will support company growth by taking ownership of the data collection and tag management tools that facilitate insights into customer activity across our platforms. You’re a curious, independent, highly motivated, quantitative-minded thinker who enjoys learning and educating an organization about its user experience data and how to best measure the performance of its digital products.
The Impact You Will Make:
Reporting to the Diner Core Senior Manager of the Front End Analytics team, you'll work on important projects alongside our collaborator teams, namely Product, Engineering and other peer analytics teams. These projects add tremendous value to the business and we are looking for a thoughtful and driven analytics leader to push the business further.
Partner with Product and Finance to identify success KPIs, new areas of feature opportunities and data enhancements for analysis and experimentation.
Design and implement web & mobile analytics event tracking requirements, to measure in-product, individual feature performance.
Be a key curator of our data. Drive standardization for web and mobile analytics tag creation and tag audit processes, to ensure there is a baseline of data quality, consistency, and architectural integrity throughout historical data.
Work closely with Engineering teams to translate requirements for technical leads, and to guide technical workflows for both implementation and testing.
Train collaborators and peer analysts on how to effectively use user experience data
What You Bring to the Table:
4+ years of relevant site analytics experience (eCommerce preferred).
Bachelor's Degree required
A team player with a strong value system of accountability and ownership
Clear and concise communicator, with demonstrated ability to identify business goals, translate them into tangible metrics, and set expectations on reporting impact
Experience creating data collection solutions even more so than creating reports, with a good understanding of tag structures, event log collection, and its impact on downstream reports.
Hands-on tag and variable design experience for product launches, using Web Analytics tools (i.e. Google Analytics, Adobe Analytics, etc) or Tag Managers (i.e. Tealium, Google Tag Manager, Segment, etc.).
Can manipulate large datasets and present complex information in a easy to understand way for business stakeholders
Proficiency in building ad-hoc reporting deliverables for stakeholders with varying needs
Provide strategic perspectives when interpreting quantitative and qualitative analyses
The ability to proactively work with little supervision while managing multiple priorities; quickly adapt in a rapidly changing environment.
Bonus:
Database experience dealing with very large datasets, and good comfort writing SQL
Comfortable working with raw event log data to gain granular insights to user behavior dynamics.
Exposure to A/B Testing methodologies, creating targeted custom variables, segmentation, and analyzes to validate a hypothesis
Experience with attribution analysis to examine marketing campaign influence in site traffic performance
Familiarity with Tableau, Google Data Studio, or other dashboarding tools
Familiar with JavaScript
An Excel aficionado; proficient in the creation of PowerPoint presentations and public speaking.
And Of Course, Perks!
Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.
As a matter of company policy, Grubhub does not sponsor applicants for employment visa status for this role.
NY Salary Range: $97k-121k
The Base Pay component of our Total Rewards package is based on a variety of factors including but not limited to: job responsibilities, location, experience and, education/certifications. In addition to the pay component, this role may be eligible for equity and benefits as part of the Total Rewards package. The Total Rewards package will be determined at the time a contingent offer is made.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Analyst and Other
Industries
Internet Marketplace Platforms
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